Privacy policy

Privacy Policy

Last updated: September 25, 2026

Better Rising respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains what personal information we may collect, why we use it, how it may be shared, and what rights you may have.

1. Who We Are

Better Rising
Hochstraße 34
13357 Berlin
Germany

Email: cecilawierzbicki60@hotmail.com
Phone: +49 3046606602

For privacy-related questions, please contact us using the information above.

2. Personal Data We May Collect

Depending on how you use our website and services, we may collect:

  • Name

  • Email address

  • Billing information

  • Order and purchase information

  • Information provided when contacting us

  • Information submitted through forms

  • Device and browser information

  • IP address

  • Website usage information

  • Cookie and similar technology data

We only collect information that is reasonably necessary for the relevant purpose.

3. How We Use Personal Data

We may use personal data to:

  • Process and fulfill orders

  • Provide purchased digital products

  • Send order confirmations and transactional messages

  • Provide customer support

  • Respond to inquiries

  • Maintain and improve our website

  • Detect and prevent fraud or abuse

  • Maintain website security

  • Comply with legal, tax, accounting, and regulatory obligations

  • Send marketing communications where legally permitted and, where required, with your consent

4. Legal Bases

Where the General Data Protection Regulation (GDPR) applies, we process personal data on an appropriate legal basis, which may include:

  • Performance of a contract

  • Compliance with a legal obligation

  • Legitimate interests

  • Consent

The applicable legal basis depends on the specific processing activity.

5. Shopify and Service Providers

Our online store is operated using Shopify.

We may also use third-party providers for services such as payment processing, hosting, digital-product delivery, email communication, analytics, security, fraud prevention, and customer support.

These providers may process personal data as necessary to provide their services and in accordance with applicable law.

6. Payments

Payments may be processed by third-party payment providers.

We generally do not store complete payment-card information ourselves when payment processing is handled by a third-party provider.

Payment providers may process information necessary to authorize payments, prevent fraud, and comply with legal requirements.

7. Cookies

Our website may use cookies and similar technologies for:

  • Essential website functionality

  • Shopping-cart functionality

  • Security

  • Preferences

  • Analytics

  • Marketing, where applicable

Where legally required, non-essential cookies will only be used after obtaining the appropriate consent.

You may also control certain cookies through your browser or available cookie settings.

8. Data Retention

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, including contractual, legal, accounting, tax, security, and dispute-resolution requirements.

Different types of information may therefore be retained for different periods.

9. International Transfers

Some third-party service providers may process personal data outside Germany or the European Economic Area.

Where required, appropriate safeguards will be used for international transfers in accordance with applicable data-protection law.

10. Your Rights

Depending on applicable law, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of personal data

  • Request restriction of processing

  • Object to certain processing

  • Receive certain personal data in a portable format

  • Withdraw consent where processing is based on consent

You may also have the right to lodge a complaint with a competent data-protection supervisory authority.

11. Marketing

If you subscribe to marketing communications, we may send information about Better Rising products, updates, and related offers.

Where consent is required, marketing communications will only be sent after the required consent has been obtained.

You can unsubscribe at any time using the unsubscribe mechanism included in the communication or by contacting us.

12. Children's Privacy

Better Rising products and services are not specifically directed toward children.

We do not knowingly collect children's personal data where doing so would violate applicable law.

13. Security

We use reasonable technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.

However, no online transmission or storage system can be guaranteed to be completely secure.

14. Changes to This Policy

We may update this Privacy Policy when necessary to reflect changes to our business, services, technology, or legal requirements.

The latest version will be published on this page with an updated date.

15. Contact

For privacy questions or requests, contact:

Better Rising
Hochstraße 34
13357 Berlin
Germany

Email: cecilawierzbicki60@hotmail.com
Phone: +49 3046606602