Shipping policy
Shipping Policy
Last updated: September 25, 2026
Better Rising primarily sells downloadable digital products.
Digital Products — No Physical Shipping
Our products are delivered digitally. Unless a product page specifically states otherwise, no physical item will be shipped.
Because our products are digital downloads, there are:
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No shipping charges
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No delivery by postal mail
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No physical package tracking
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No shipping address required for the delivery of digital products
Digital Delivery
After your purchase has been successfully completed, your digital product will be made available through the delivery method provided during checkout.
Depending on the product and our delivery system, this may include a download link or another electronic method of access.
Please check the email address provided during checkout for purchase and delivery information.
Download Problems
If you have completed a purchase but cannot access or download your product, please contact us.
Include your:
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Order number
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Name
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Email address used for the purchase
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Description of the problem
We will make reasonable efforts to help you access your purchased product.
Incorrect Email Address
Please make sure that the email address entered during checkout is correct.
If you entered an incorrect email address and cannot access your purchase, contact us as soon as possible so we can review the situation.
Physical Products
If Better Rising offers a physical product in the future, the applicable shipping costs, delivery method, estimated delivery time, and other relevant information will be displayed on the relevant product page or during checkout.
Contact
For questions about digital delivery, contact:
Better Rising
Hochstraße 34
13357 Berlin
Germany
Email: cecilawierzbicki60@hotmail.com
Phone: +49 3046606602
Because Better Rising currently focuses on digital products, this policy does not establish physical shipping times or rates that do not apply to our current products.